Shipping and return policies for Tom Misch

Shipping Info
We aim to get ordered placed before 13:00 Monday to Friday dispatched on the same working day. If this is not possible, they'll be dispatched on the next working day.

Orders placed outside our Monday to Friday office hours will be dispatched on the next working day.

Once your order has been dispatched, you will receive an email informing you that your order is on its way.
Return Policy
We want you to be fully satisfied with your purchase.

If you are not 100% happy with your purchase, please send it back within 14 days of delivery for a full refund of the cost of the product. Unwanted items must be returned by post and the cost of delivery is payable by the customer.

If you have received the wrong item, please email support (at) ceremonyofroses.com to let us know.
Please include images of what you've received and let us know what product you were expecting.

When returning items, we strongly recommend that when you return items, you ask the post office for proof of postage. You can obtain this by asking your local post office for a proof of postage receipt.

We cannot process returns that are lost in the post.